Terms and Conditions of Use
1.1. Scope and Nature of Service
These Terms and Conditions govern access to, downloading, and use of the WhatEat software application (hereinafter, the "Application") and associated web platforms. WhatEat is a digital software creation protected under intellectual property laws, designed for automated nutritional calculation, meal organization, recipe management, and dietary planning based on information provided directly by the user.
1.2. Express Non-Advisory Clause and Medical Disclaimer
WhatEat is a digital software tool intended exclusively for informational, organizational, and general guidance tracking of nutritional and caloric habits. All anthropometric calculations, caloric estimates, macronutrient targets, and dietary suggestions generated by the Application are theoretical approximations resulting from automated algorithmic processing and under no circumstances constitute medical advice, clinical diagnosis, or dietary therapy prescription.
Use of the Application does not establish a doctor-patient relationship and does not replace professional consultation, diagnosis, treatment, or individualized evaluation by a licensed medical doctor, endocrinologist, registered dietitian-nutritionist, or healthcare specialist. The Application's calculations and recommendations are not intended for individuals with pre-existing or severe medical conditions (such as diabetes, renal or metabolic disorders), nor for individuals with a history or diagnosis of Eating Disorders (ED). Users are strongly advised to consult a qualified healthcare professional before undertaking any dietary changes, nutritional plans, or significant caloric deficits.
1.3. Grant of License
Subject to compliance with these Terms, users are granted a personal, revocable, non-exclusive, non-transferable, non-sublicensable, and limited license to use WhatEat for personal and non-commercial purposes on compatible devices while maintaining an active account.
1.4. External Nutritional Data
The Application utilizes external nutritional databases, including open data from Open Food Facts. While technical standardization is applied, WhatEat does not warrant the absolute accuracy, completeness, or real-time consistency of third-party or crowdsourced food data.
1.5. Permitted Uses and Strict Restrictions
Permitted Use: Consult food databases, plan dietary intakes, track theoretical requirements, create custom recipes, and access enabled advanced features.
Strict Restrictions: Users agree not to:
- Decompile, reverse engineer, disassemble, or attempt to extract the source code of the Application, except where permitted by mandatory statutory law.
- Perform automated scraping, mass data extraction, or database cloning of WhatEat.
- Redistribute, sublicense, lease, sell, or commercially exploit WhatEat without prior written authorization from the owner.
1.6. Minimum Age Requirement
WhatEat is intended exclusively for individuals aged 16 or older. Individuals under the age of 16 are not authorized to create an account or use the Application without express parental or legal guardian consent and supervision.
1.7. User Accounts and Account Deletion Mechanism
Access to synchronized features requires a user account. Users are responsible for maintaining credential confidentiality. In compliance with Apple App Store and Google Play policies, users may permanently delete their account and associated data at any time via:
- The direct "Delete My Account" option within the Application settings menu.
- The official web portal at: https://whateat.es/delete-account (or https://whateat.es/eliminar-cuenta).
- An email request with the subject "Account Deletion" sent to: app@whateat.es.
1.8. Commercial Regime, Premium Features, and Billing
Access to advanced capabilities requires an active subscription. Payment processing, billing, currency conversions, and applicable sales taxes (VAT/GST/Sales Tax) are handled entirely by Polar Software, Inc., acting as an independent Merchant of Record and direct seller to the customer.
1.9. Automatic Renewal & Cancellation
Subscriptions renew automatically unless cancelled before the renewal date. Users may cancel renewals freely via the Polar Customer Portal or account settings. Cancellation stops future charges while maintaining Premium access until the paid period ends.
1.10. Modifications to Terms
Material amendments to these Terms will be communicated to registered users via email or prominent in-app notification at least 15 days prior to taking effect.
1.11. Governing Law and Consumer Rights
These Terms are governed by Spanish law, without prejudice to mandatory statutory consumer protection laws and rights applicable in the user's country of residence.